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Key lost - or found again?

Tell us briefly what happened. A human reads every message and gets back to you — usually on the same day.

The button opens your mail app with everything filled in — all you have to do is tap Send. Your message goes directly to hello@backtoctrl.com without this page storing anything.

Good to know: For security reasons, a key reported as lost remains invalid until we release it again after receiving your message. If you order a new key, we will give you a voucher code for ctrl club — 7 days free, until the new key arrives.